Medical and Allied Health Clinic
Important Information about COVID-19.
If you suspect you may have the coronavirus disease (COVID-19), please self-isolate and call the dedicated hotline on:
1800 675 398
If you think you require urgent medical assistance please call triple 0 and request an ambulance.
Active Health Portland would like all of our patients and team members to stay safe during this pandemic.
With that in mind when you need to speak with your GP or allied health provider there are some important changes to way we are currently working.
Where possible all our patients will be offered a phone or video link telehealth appointment. This is to help protect patients and healthcare workers from the spread of the corona virus.
If you have had a telehealth appointment and your doctor has requested to have a face to face consult with you, there are some other differences to how this will work.
When booking your appointment it is very important to confirm your mobile phone number with the reception team and to bring that phone with you to your appointment.
- When you arrive at Active Health you will be asked to wait in your car until your clinician calls you on your mobile phone.
- When the clinician calls they will ask you a series of Covid-19 specific questions.
- The clinician will then indicate to you to come to the correct door and meet you at that entrance.
- When entering the practice the clinician will take your temperature and record it on a sticker to be placed on your person.
- The clinician will also ensure you have an appropriate face mask.
- You may then come in for your appointment.
For information on the conditions that allow GPs to test patients for Covid-19 and what types of certificates may or may not be issued please see the following link:
For information about what exemptions there are for wearing a face covering please see the following link:
For useful Portland specific advice on the Coronavirus response please check the Portland District Health page:
Business as… almost usual
Active Health Portland was developed as part of the Federal Government’s GP Super Clinic Program. Our complex features state of the art facilities and is conveniently located in Portland’s main street.
Active Health Portland is a teaching clinic and therefore regularly hosts nursing, medical and allied health students.
Active Health Portland opened in March 2012 and continues to add a range of services to our clinic.
As well as our clinical services Active Health Portland has a variety of rooms available for professionals to hire for training and conference purposes.
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More about Portland, the city and the region is available here.